
What the procedure involves, at our Homewood, Mokena and South Chicago Heights offices
Most people who come in for an ingrown toenail have already tried to handle it themselves. They soaked it, they dug at the corner, they cut a notch in the middle of the nail because someone told them that helps. It did not help. By the time the toe is red, swollen and throbbing when a bedsheet touches it, the question is no longer whether to treat it but how.
The word surgery makes this sound bigger than it is. An ingrown toenail procedure is done in an exam chair with a local anesthetic, takes about fifteen minutes, and you walk out afterward. What follows is how we decide whether you need one, which version of the procedure fits your toe, and what the weeks after actually look like.
Medically reviewed by Dr. Timothy Horak and Julia Shauger, board-certified podiatric specialists serving Homewood, South Chicago Heights & Mokena. Last reviewed July 2026.
A first-time ingrown toenail that is only mildly sore can often be managed without a procedure. A toe that keeps getting infected, or one that has been ingrown for months, usually will not settle until the offending strip of nail is removed. The nail edge is acting like a splinter under the skin. Antibiotics treat the infection around the splinter, not the splinter.
One thing to stop doing. Cutting a V-shaped notch in the center of the nail does nothing. The nail grows forward as a sheet, so a notch in the middle does not pull the edges in. Digging at the corner with clippers usually leaves a spike of nail behind, which is why the toe feels better for a week and then gets worse.
This is what most patients have. The toe is numbed at its base, and only the narrow ingrown strip along one side is removed, all the way back to the root. The rest of the nail is left alone. Looking at the toe afterward, most people are surprised how little is missing.
For a nail that has gone ingrown repeatedly, removing the border alone tends to buy time rather than solve the problem. In that situation we also treat the small section of nail root, the matrix, that produces the offending strip, most often with phenol applied for a controlled period. That strip is then meant not to grow back.
Removing the whole nail is uncommon and we do not reach for it casually. It is reserved for nails that are severely thickened or deformed, badly infected across the whole nail, or ingrown on both borders at once. A full nail takes many months to grow back, so we would rather take the border than the whole plate whenever that will do the job.
This is a small procedure, but it is still a procedure, and you should hear the downsides before you agree to it rather than after.
The pressure pain from the nail edge is usually gone the moment the border is out, and that part is genuinely dramatic. What takes longer is the tissue at the nail fold settling down. Give it a few weeks before judging the result, and longer if the matrix was treated, because the drainage phase looks worse than it is.
We will not tell you a nail will never go ingrown again. Matrixectomy is done specifically to make recurrence unlikely, and for most patients that holds, but nails are living tissue and a small number regrow a spicule that needs a second, quicker visit. If that happens it is not a failure of the procedure, it is a known outcome we can fix.
If you have diabetes, neuropathy or poor circulation, treat an ingrown toenail as more urgent, not less. What is a nuisance in a healthy foot can become an open wound in a compromised one, and that is a much bigger problem than the nail.
The numbing injection is the part patients notice. It stings for under a minute. After that the toe is fully numb and the procedure itself should not hurt. Once the anesthetic wears off later that day, most people describe soreness rather than pain, and over-the-counter medication handles it.
Soreness generally settles within a few days. The nail border takes a few weeks to close over, and when phenol is used the area drains clear fluid for two to three weeks, which is expected rather than a sign of infection. Healing runs slower if you have diabetes or reduced circulation, so we follow those patients more closely.
It depends which procedure you have. Remove the border only and that strip grows back over several months, along with the chance of the problem returning. Treat the matrix under that border and the strip is meant not to return, leaving the nail permanently a little narrower. We tell you which we are doing, and why, before we start.
You walk out the same day. Most people with desk jobs are back the next day in a roomy or open-toed shoe. If you are on your feet all day, plan on taking it easy for a couple of days. Running and sports usually wait one to two weeks, depending on how the toe looks at follow-up.
ASG Foot & Ankle has offices in Homewood, South Chicago Heights and Mokena. Our board-certified podiatrists accept most insurance. Find the office closest to you:
If a toenail has been ingrown more than once, or the toe is red and draining now, it is worth having it examined rather than working on it yourself. We see patients at three offices in Homewood, Mokena and South Chicago Heights, and most major insurance is accepted.